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Trelawney Stayed: 13th Sep 2023

Dear All at Raintree,

I have been meaning to send you an email ever since our return from our stay in Trelawney, Trevone to thank all at Raintree for the excellent service you gave us throughout the whole process of arranging our holiday – at last I have found a spare moment!
I would firstly like to thank all staff at Raintree for being so friendly and helpful in finding us a suitable property at short notice. In addition, the booking and paying procedure was made very easy – all of which was much appreciated.
We had the most wonderful stay in Trelawney and we’re only sorry we could not stay longer.  The house itself was very clean and orderly on arrival which immediately made us feel at home; and the welcoming tray of drinks and biscuits were an additional appreciated thoughtful touch.
Before leaving, I left a note to the housekeeping staff to thank them for their hard work but as this note may not have been given to Jo, please could you pass on my thanks to her also. I was also very grateful to be in communication with Jo prior to the start of our holiday, who was then kindly able to offer us an early arrival slot. It was also a useful contact had we had any housekeeping queries while staying in the house, which we didn’t.
As to the house itself: we felt it has been perfectly organised to make the holiday experience a very comfortable and happy one. The overall design was very well thought out and pleasing to the eye; and the art work on all the walls was much enjoyed and unexpected delight.
I was also impressed by how well equipped the house was, and how much thought had obviously gone in providing holiday makers with all that could be possibly needed while on holiday. Heather and her family have obviously done extremely well in setting all this up so please pass on my thanks and compliments to her.
Taking all this in to consideration, we would therefore certainly have no hesitation in returning to Trelawney at some time in the future though at this stage cannot commit to any time in particular.
We were very impressed with the holiday home itself, and the excellent service of Raintree provided, so big thanks to all.

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